Cancellation Policy

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Cancellation Policy

If you need to cancel a service for any reason, please follow the below steps.

  1. Send an email to support@it-communicationsltd.co.uk
    Please include the service details of which you want to cancel for example a customer phone number and when you want it to be cancelled.
  2. Most VoIP Services has a minimum duration of One Month + One Month to cancel the service. The notice period is to start at the end of the current billing cycle. For example, if you want to cancel a service on 20th June, the notice period would start from end of June, making the last day of billing the end of July.