Number Porting

We are able to port must Phone Numbers from another network so they can be used with our services. Below are the costs of porting.

 

wdt_ID Porting Service Notes Fee
1 Acceptance > Porting Charge Single Line No associated Numbers £15.00 (One Off Fee)
2 Acceptance > Porting Charge Multi Line £15.00 per number capped at £60.00
3 Rejection £15.00 per rejection
4 Order Time Out £15.00 (One Off)
5 Order Cancel £15.00 (One Off)
6 Order Date Change £30.00 One Off

Example 1
You submit a port on 01/02/2019 for a Multi-Line with 10 numbers.

On 06/02/2019 LCP Accepts the port. The total cost of port is £60.00

Example 2
You submit a port on 01/02/2019 for a Multi-Line with 10 numbers.

On 06/02/2019 LCP Rejects the port due to incorrect postcode. – You will be sent a invoice for £15.00

On 06/02/2019 we resubmit the port back to the LCP and is then accepted, you will be sent a invoice for £60.00

The total cost of port is £75.00

Example 3
You submit a port on 01/02/2019 for a Multi-Line with 10 numbers.

On 06/02/2019 LCP Rejects the port due to incorrect postcode. – You will be sent a invoice for £15.00

On the 06/02/2019, you cancel the port order. – You will be sent a invoice for £15.00

The total cost of port is £30.00

Porting Form can be downloaded here You can replace the Logo and references to I.T Communications and insert your own. However all other text and fields MUST remain.

Please also ensure when sending porting request that you always send the completed form to porting@it-communicationsltd.co.uk – Number ports are time sensitive and are given higher priority then standard non-crucial support tickets. if you send the form to support@it-communicationsltd.co.uk the priority will not automatically be set and may cause delays or even port request timeouts.

Export of a number to another network (Export away from our network)

The provision of this service (export of a telephone number on our network to another Public Electronic Communications Network where the losing partner is not also the Original Range Holder) is £20 per number successfully exported.